Effective Date: April 9, 2026

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Welcome to the website and mobile site of Bosch Construction & Industrial Supplies Inc. (“Bosch-cis”).

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PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE

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These Terms and Conditions govern your use of our website, https://www.bosch-cis.com/, and the purchase of products through our online store.

Bosch-cis reserves the right, at its sole discretion and at any time, to modify, supplement, or amend these Terms and Conditions without prior notice or liability. Any changes will be effective immediately upon posting the updated Terms and Conditions on our website.

You must be at least the age of majority in your province or territory to use this website or make a purchase.

Your continued use of the website constitutes your acceptance of any revised Terms and Conditions. We encourage you to review them regularly.

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BY ACCESSING OR USING OUR WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE WEBSITE.

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PRIVACY POLICY

Bosch-cis is committed to protecting your personal information.

When you place an order, we may collect information such as your name, email address, billing and shipping address, phone number, payment details, and account credentials. This information is used to:

• Process and fulfill your orders

• Communicate order updates

• Improve and personalize your shopping experience

We use secure servers, encryption, and firewall technologies to protect your data.

Bosch-cis may also send promotional emails about new products, special offers, and updates. You may opt out at any time.

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PRODUCTS AND SERVICES

All products are subject to availability. We reserve the right to discontinue or modify products at any time without notice.

While we strive for accuracy, we do not guarantee that product descriptions, images, or specifications are complete, current, or error-free.

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PRICING

All prices are listed in Canadian Dollars (CAD) and are subject to change without notice.

Applicable taxes and shipping costs will be calculated and displayed at checkout before purchase is completed.

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ORDERS AND ACCEPTANCE

Your order constitutes an offer to purchase. Bosch-cis reserves the right to accept or reject any order for any reason, including product availability or pricing errors.

Once your order is accepted, you will receive a confirmation email.

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PAYMENT POLICY

Full payment must be received before shipment.

We accept the following payment methods:

• Visa

• Mastercard

• PayPal

• Interac

You agree to provide accurate and complete billing information.

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SHIPPING AND DELIVERY

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Delivery times are estimates only and are not guaranteed.

Bosch-cis is not responsible for delays caused by shipping carriers, weather conditions, or other external factors beyond our control.

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RETURNS AND REFUNDS

Products may be returned within 5 days of delivery.

To be eligible for a return:

• Items must be unused

• Items must be in original packaging

Refunds will be issued to the original payment method.

Shipping fees are non-refundable.

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CANCELLATION POLICY

To cancel an order, please send a request to info@bosch-cis.com.

Orders that have already been shipped cannot be cancelled and must follow the return process.

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CONSUMER PROTECTION COMPLIANCE

In accordance with the Consumer Protection Act, 2022 (Ontario), you are entitled to clear disclosure of:

• Total price

• Delivery charges

• Refund and cancellation policies

If required disclosures are not provided, you may have the right to cancel the agreement within the legally specified time period.

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ACCOUNT AND INTELLECTUAL PROPERTY

All content on this website, including logos, text, images, and graphics, is owned by or licensed to Bosch-cis and is protected under Canadian copyright and trademark laws.

You may not reproduce, distribute, or use any content without prior written permission.

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LIMITATION OF LIABILITY

To the fullest extent permitted by law:

• Bosch-cis shall not be liable for any indirect, incidental, or consequential damages

• Our total liability shall not exceed the amount paid for the product purchased.

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WARRANTY DISCLAIMER

All products are provided “as is” unless otherwise stated.

Bosch-cis disclaims all warranties, express or implied, to the fullest extent permitted by law.

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